Terms and Conditions

Weddings and Events


All our cakes require a non-refundable deposit of 50% at the time of order with the final balance required 2 weeks before the date of the event.
Any additional charges such as stand hire will
be included on the final balance invoice.

Every effort will be made to deliver to the venue.
The Cupcake Baker does not accept any liability for delays resulting from adverse weather conditions: snow, fire, flood, or other natural disaster, or for any other event i.e. electrical power failure, which is beyond our control.

If we are unable to deliver your cake(s) due to the conditions described in the paragraph above, we strongly recommend that you purchase wedding insurance to cover yourselves for this eventuality.




Smaller orders


Payment in full is required at the time of booking for all orders under £60 and for events within 2 weeks of the time of booking.




Stand hire


Stand hire starts from £39 per stand with a deposit of £40 required per stand which will be refunded providing the stand is returned to us complete and totally undamaged within 4 days of the event.




Delivery


It is the responsibility of the purchaser to make sure the recipient of cupcakes or macaroons are at the delivery address to receive the goods at an agreed time slot. In the event that the recipient is not at the delivery address an attempt will be made to leave the delivery with a next door neighbour, or in a waterproof area such as a porch at the delivery address. If these options are not possible the goods will be returned to our premises where collection by the recipient will be possible. The Cupcake Baker will not attempt a second delivery.




Cakes collected from our premises


Any cakes or products including cupcakes, top cakes, mini cakes, macaroons and tray bakes that are collected by a client are no longer the responsibiilty of the Cupcake Baker once the products have departed from our premises. The Cupcake Baker will not be liable for any damaged products in transit by the client.




Amendments and cancellations


Any amendments need to be made one full month before the event date in writing. Cancellation within 7 days of the event will be subject to 100% charge.




Liability


Every effort will be made to deliver to the venue.
The Cupcake Baker does not accept any liability for delays resulting from adverse weather conditions: snow, fire, flood, or other natural disaster, or for any other event i.e. electrical power failure, which is beyond our control.




Title of goods supplied


All goods supplied will remain the property of the seller until such time as they are paid for in full.





Cupcake Baker, 6 High Street, Culham, Abingdon, Oxfordshire OX14 4NB

For Sat Nav use OX14 4ND